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Practice E-mail Etiquette for Results

Do you know e-mail etiquette? Whether it's a cover letter for a job, a pitch to a new client, or an interoffice memo, these 8 guidelines are straightforward and simple.

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Business Writing Key to Success: Tone, Topic, Transparency

Last week I provided six possible approaches to organize your material. This week we'll look at the role of tone, topic, and transparency...

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Business Writing Key to Success: Organize Your Material

I read with great interest a recent article on the NBC News website, regarding employers being frustrated by their new hires’ lack of effective writing skills.

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Five Business Letter Basics

There are many occasions where you might still need to make use of a formal business letter...

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