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Acing Introductions and Networking -- Four Tips for Remembering People’s Names

One of the most bothersome business blunders is forgetting someone’s name. Mispronouncing a name and getting it entirely wrong are equally cringe-worthy, if not worse, making you want to slink off with your tail between your legs.

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Client Service Still Possible Despite Restrictions

I’m currently coaching someone who’s in a highly regulated industry. Compliance oversees many of the decisions she is able to make. That being said, she still gets negative feedback from her internal customers.

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Are you task-oriented or people-oriented? And which is better?

What business are you in?

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Be a HOST At Your Holiday Office Party

Last week, I wrote about some dos and don’ts for attending work-related holiday parties.

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Seven Strategies for Conversation Success

The Thanksgiving holiday is over more holidays are on the horizon...

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Networking: The “Drip” Method

Are you using the drip method?

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Report from NSA Convention: Relationships Rule!

I have been at the National Speakers Association (NSA) National Convention in Arizona, since July 16, and it ends today.

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Short on Cash, But Want to Show Gratitude?

With most Americans still counting every penny, and worrying about coping in this bad economy, tipping those who help us isn’t top of mind.

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