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The Importance of Discretion: A Cautionary Tale

Sometimes the things I see and hear while traveling on business seem too surreal to be true. Unfortunately, that’s not the case with this story from my travels… This really happened.

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Business Dining Manners Matter for Top Level Jobs

At a recent networking event, a young man named Tony told me he edged out the competition to land a plum job at a Fortune 100 firm.

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A Costly Gesture: Extend Workplace Professionalism Well Beyond the Workplace

Are courtesy and professionalism just facades that you show in the office, or a true reflection of the authentic you? Let me share a true story …

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Why You Didn’t Get That Promotion – Could This Be You?

Yet another story that proves the importance of visual signals and polishing your package…

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Your Presentation Package Counts: the Power of the Visual Message

I’m always fascinated by things that people don’t realize about themselves, things that might be significantly impacting their careers in a less-than-positive way. These bad mannerisms, wardrobe “malfunctions,” etc., all seem so obvious to us,...

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Communicating Via Social Media – Avoid Posting Pitfalls

In social media, one wrong click of a button can have potentially career-damaging consequences.

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7 Tips to Conquer Workplace Conflict

How do you handle conflict in the workplace?

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June 26th is National Handshake Day

This Thursday, June 26, is National Handshake Day. So, time to ensure that yours is the best it can be.

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Avoid Social Media Blunders – Your Boss (Or Clients!) May Be Watching

Social media gaffes by corporations and public agencies are becoming legend, just another apparently unavoidable part of the digital, live-streaming, insta-everything world we live in.

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A Social Media Cautionary Tale -- Reminder of Online Communication Etiquette

Social media doesn’t look like it’s going to disappear any time soon.

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Business Etiquette Online: 6 Tips For Successful Social Media Networking

I start off today’s blog with a reminder from Mother Nature about how powerful she can be ,,,

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Electronic Etiquette

"Electronic etiquette faux pas" -- the very phrase makes me smile.

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Acceptable Business Casual Wardrobe for the Workplace; How Casual is Too Casual? (part 2 of 2)

In my last blog, I posted about summer workplace wardrobe faux pas.

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After Holiday Gifts Are Opened, It's Important to Send Thank-You Notes

We live in an increasingly rapid-fire, fast-food world. Unfortunately, it seems that a casualty of this new climate is that basic courtesies are quickly disappearing — and none more quickly than the old-fashioned thank-you note.

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What to Wear to Office Year-End Celebrations

BRODY’s year-end holiday dinner is next week. When is yours? If it hasn’t happened yet, you can benefit from this blog ...

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Master Eye Contact

Have you ever met with someone who wouldn’t make any eye contact at all?

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Business Etiquette Secret Weapon: The Thank-You Note

A friend who is an aspiring writer recently had a short story turned down by the editor of an online magazine. The editor was kind enough to write her a note as to why he turned down the story, and offered tips for improving it.

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Lead the Way with Workplace Etiquette

Have you ever found yourself in a sticky business situation?

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Customer Service 101: Professionalism in Business Situations Matters

The other day, I met with a business acquaintance at a local coffee shop with lovely outdoor seating. My colleague arrived early, and was already sitting outside with her latte when I got there.

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Make the Right Impression at Business Lunches

I read a terrific article on Entrepreneur.com about business etiquette: "Fifteen Business Etiquette Rules. The tips given included many for business lunches, frequently known as “power lunches.”

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Cell Phone Etiquette for Salespeople: Remember, Professionalism Always Is Paramount

What separates an outstanding salesperson from one who isn’t so good?

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Business Blunders: Avoid the 5 Promotion Assassins

This might sound like a no brainer, but if you want to get to that dream job with the corner office and the other perks, you need to become the best you can possibly be at the job you currently hold. I’m not just talking about the actual skills...

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What Business Casual Means -- and Doesn't Mean (part 1 of 2)

 T-Shirts, Sandals & Tanks … Oh My!

Is it just me, or does summertime feel more relaxed and more casual than the rest of the year?

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The Power of a Handshake in Business Introductions & Lasting Impressions

Did you know that the last Thursday in June is National Handshake Day, according to Chase’s Calendar of Events?

OK. It’s probably not as much fun as Christmas, but here's why you should care...

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Cell Phone Business Etiquette -- Avoid Meeting & Workplace Faux Pas

Do you enjoy hearing the intimate details of complete strangers’ lives while you’re shopping, waiting for a movie to start, eating out, or simply walking down the street enjoying the spring weather?

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Personal Space Invasion – A Business Faux Pas of Galactic Proportions

Don’t you just hate it when someone invades your personal space?

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The Introduction: Make a Professional First Impression

Business etiquette, or having good manners as some would say, is not just a bunch of meaningless rules to remember; rather, it’s all about making others feel comfortable and respected. It relies on three basic tenets: logic, efficiency and...

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Compliments Create Good Karma

Yesterday a stranger complimented me on my sweater.

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Business Professionals Blubbering – Is it OK to Cry?

Do you remember the classic Rock song “Big Girls Don’t Cry?” by Frankie Valli and The Four Seasons -- or for those younger than I, the new version by Fergie a few years ago?

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My Electronic Wish List for 2011: Improved Business Communication

I’ve completed my electronic wish list for 2011.

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Professionalism Still Paramount! Office Party Etiquette

Ho Ho Ho! ‘Tis the season to be jolly ….

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Greeting Card Conundrum: Paper or Electronic?

Mother’s Day is approaching – a great time for the greeting card companies.

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Manners Matter -- in Life & Work

As little as 10 years ago, we weren’t teaching cell phone etiquette, and about 15 years ago, business casual wardrobe policies were unheard of.

But making others feel comfortable never has been been – or will be -- out of style.

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Office Party Etiquette

Holiday time is here, and party invites are flowing.

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A Thank-You Still Goes A Long Way

Ho, ho, ho!

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The Holidays Are Near: Time for Business Party Protocol!

Last week I blogged about holiday gift giving. Now on to some tips to protect your reputation (and career) during holiday parties!
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The Holidays Are Near: Time for Business Gift Giving Etiquette!

It sounds like a great idea – giving your best clients or employees holiday gifts to show appreciation for their business or service. But sometimes this innocent gesture can turn into a major embarrassment. Knowing the proper etiquette behind...
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