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My Electronic Wish List for 2011: Improved Business Communication

Categories: Workplace Etiquette

I’ve completed my electronic wish list for 2011.

You probably are thinking she wants …

  • An iPad
  • A 4G iPhone
  • A new Mac computer

As much as I may want all of these things, my wish list is more of a behavior list for others (OK, for me, too!).

People can exist without wires and wireless items.

When I see and hear about employees texting or e-mail each other when they very well could turn their chairs around and have a simple conversation, I think things have gone a bit too far.

So, here is my electronic wish list for 2011:

  1. When you are with people – actually talk to them. That means:
    • No texts, e-mails or IMs
    • No talking on your cell phone, or checking your e-mails
  2. When sending e-mail, try re-reading the message before you send it. Check for spelling and grammatical errors. You never know who might be reading it, and what message you are conveying. This also means checking your attachments to make sure that only the ones you want to send are sent, and only the attachments you want to be read (and stored permanently!) are sent.
  3. When using your cell phone, keep your voice down – the immediate world doesn’t need to hear your side of the conversation. Also, try making calls from quiet places, so you don’t annoy the person you are calling.
  4. Try handwriting correspondences – thank-you notes, invitations, holiday cards, etc. Nothing replaces it! Those who sent me cards this year – thank you! They look lovely in our office reception area, and on my mantel in my living room.
  5. Be conscious of what and where you post comments (i.e. Facebook, Twitter, LinkedIn, etc.). Your comments, posts, and connections say a lot about you.
  6. Avoid questionable usernames. Would you hire a sales professional whose e-mail address is (I wish I could say I’m making that one up, but, sadly, I’m not.)

There are many other items I could add to my electronic wish list for 2011, but this is enough to get the new year started. I’d love you to share any of your electronic wishes – or other workplace/business wishes for 2011.

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